Return Policy

At WoodlyStreet, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and exchange policy. Please read the following guidelines to ensure a smooth return process:

1. Eligibility:
   - To be eligible for a return or exchange, items must be in their original condition, unused, and with all tags and packaging intact.
   - Customized or personalized items are not eligible for return unless they arrive damaged or defective.

2. Initiating a Return:
   - To initiate a return or exchange, please contact our customer service team within [number] days of receiving your order. You can reach us via [contact email] or [contact phone number].
   - Please provide your order number and a brief description of the reason for the return.

3. Return Authorization:
   - Once your return request is approved, we will provide you with a return authorization (RA) number and instructions on how to return the item.
   - Returns without a valid RA number may not be accepted and could be subject to additional fees.

4. Shipping:
   - You are responsible for the cost of return shipping unless the item is damaged, defective, or incorrect due to our error.
   - We recommend using a trackable shipping method and insuring the package to ensure safe delivery.

5. Refunds:
   - Refunds will be issued to the original payment method within [number] days of receiving the returned item.
   - Shipping charges are non-refundable, except in cases where the return is due to our error.
   - Refunds for returned items may be subject to a restocking fee, which will be deducted from the refund amount.

6. Exchanges:
   - If you would like to exchange an item for a different size, color, or style, please indicate your preference when contacting us for a return authorization.
   - Exchanges are subject to product availability. If the desired item is out of stock, a refund or store credit may be offered instead.

7. Damaged or Defective Items:
   - If you receive a damaged, defective, or incorrect item, please contact us immediately to arrange for a replacement or refund.
   - We may require photographic evidence of the damage or defect before processing a return or exchange.

8. Final Sale Items:
   - Certain items may be marked as final sale and are not eligible for return or exchange. These items will be clearly identified on the product page.

If you have any questions or concerns about our return policy, please don't hesitate to contact us. We're here to help make your shopping experience at WoodlyStreet enjoyable and stress-free. Thank you for choosing us for your furniture and decor needs!